Thank you to Gerrard for the excellent service. Successfully gotten a loan in April 2023 through the service of Gerrard who has been patient, communicative and responsive. Gerrard has a good service attitude and explains well to customer taking loan for the first time. I would recommend Credit 21.
Dear Credit 21, I have visited your office and successfully obtained loans before. Today, I visited your office again and also successfully secured another loan. I think I am qualified to obtain a loan. But, this is not the main issue. I just want to write a good review to thank the staffs working there. They are namely Manager Nana, staffs Gerrard, Shania and PX. Although they are new to me as compared to the previous staffs there, apart from Nana, I can feel they are really good people. They treated customers, like myself, with respect and they did their job very professionally and efficiently. The loaning process was short, though a prior appointment would be good, and the whole procedure was short and simple. Thank you Manager Nana for being such a nice and professional manager and the staffs for being so nice and yet doing ur job so well. I would like to highly recommend Credit 21 to anyone who is considering taking a personal loan to give Credit 21 a chance to serve you and I am sure they will try their best to meet, if not, exceed ur expectations. Credit 21, thanks again and I am very certain I will revisit your office should I need further loans :)(The reason I am spending effort to write a good review is because I saw that the management do also appreciate reviewer’s time and effort and replied every one of them as compared to many others who doesn’t or just selectively replied them. For such companies, I would rather give it a miss. Not Credit 21. This reflects the good management Credit 21 has and contributes to the positivity of the company as a whole, and of course, translates to the confidence the customers has in the company. This is my take)Thank you 🙂
Ms Shania was friendly when serving me. She answered my queries when I asked her questions. She is accurate in her answers and kept me at ease.. Tku Shania.. keep up the good work..
Service was very quick and responsive by Shania! She was very transparent with all the details I needed to know about taking a personal loan. Thank you Credit21 and Shania so much!
Pei Xiin assisted me with so much patience and explain clearly to my doubts. I really appreciate her service and wall welcome. Thank you for making this journey a blissful one ☺️
Shania is very polite and humble. Explained everything nicely. All the details regarding interest and payments. I highly recommend Shania. She is really cute ☺️
Shania did her job really well and gave me great support.It was my first experience but she explained me each and every step well and with reassigning.I will definitely recommend anyone who needs help to contact them and they have the best Customer and Credit service in Singapore.
The place is good and easy to find. The staff there are very friendly especially Shania. I want to praise Shania for her service and the loan is very fast. I can recommend if anyone who want to get loan can come credit 21.
PeiXin very pleasant and with her clear explanation the whole process is fast n hassle dress. She’s very accommodating cos I’m not able to make it on time she offer to wait for me
Staff Pei Xiin was friendly and approachable. She was thorough in explaining the breakdown of the loan and contract. Process was fast and simple. Thank you.
Was helped by a staff called Pei Xiin. She’s friendly and took the time to explain everything to me. Thank you for making this process as simple as possible!
Peixiin & gerrard was very patient and gentle till the whole process. Both of them were friendly and they also explained to us in detailed. Really thanks alot to both of them.
Had a very smooth and pleasant experience with Pei Xiin. Everything was explained carefully and thoroughly before signing anything. Overall would definitely recommend!
I was attend by Shania. She was polite , courteous and helpful.She explain to me everything I need to know regarding the loan. Al in all it was great customer service.
Fast and swift service provided by the team. Had a smooth transaction with the help of Shania who explained in details of my doubts. Thank you for the assistance and rendered service by your team.