What Our
Customers Say

Our Top Customer Reviews

Brandon Lim
Brandon Lim
03:40 30 Nov 22
The loan officer is very professional and its great to get my loan approved almost immediatelt
HTZ HTOO
HTZ HTOO
05:48 25 Nov 22
the customer service was really good and helpful with everything needed. Went the extra mile to settle all at one go. The server was shania
Roszaini Ariffin
Roszaini Ariffin
11:10 24 Nov 22
Very good
Siti Munawwarah
Siti Munawwarah
09:46 23 Nov 22
shania was very easy to liase with and fast.
su di
su di
05:02 18 Nov 22
Staff Pei Xiin was friendly and approachable. She was thorough in explaining the breakdown of the loan and contract. Process was fast and simple. Thank you.
Ben Lim
Ben Lim
04:27 17 Nov 22
I was attended by Pei Xiin. She was very friendly and attended to my needs and help me fulfilled my request to the fullest. 😁😁
정하연
정하연
11:15 16 Nov 22
Swift and professional service from Pei Xiin. Highly recommended
Nelson Kwxa
Nelson Kwxa
07:22 15 Nov 22
Good service peixiin
Md Afiq
Md Afiq
06:07 15 Nov 22
good service from gerrard and pei xiinTelling every single details about the loan before taking it.. superb service by them will recommend them!
Muhammad Haziq
Muhammad Haziq
11:11 14 Nov 22
Pei Xin has been of great help in her role. tq
Haiqel Izzy
Haiqel Izzy
09:49 14 Nov 22
pei xin is very patient and understanding . her customer service is good
Reon Chua
Reon Chua
03:40 14 Nov 22
Fast and reliable .. staff is friendly
Andrew
Andrew
06:42 12 Nov 22
Excellent service by Pei Xin, process was smooth for getting all the necessary
Dan Thanatos
Dan Thanatos
11:16 10 Nov 22
Credit to Pei Xin for helping and serving me well and at a quick pace!
Kelvin Tan
Kelvin Tan
10:34 10 Nov 22
Just visited Shania at credit 21 and her service was excellent. Very fast and efficient, hassle free!
Yu Fong
Yu Fong
05:40 08 Nov 22
Experience was great. Shania assisted me throughout the entire process hassle free! 10/10 would recommend👍🏼
Danial Jamial
Danial Jamial
11:58 04 Nov 22
PeiXinn was friendly and helpful towards my enquiries, all in all, it was a pleasant experience thank you!
Cecilia Liew
Cecilia Liew
05:08 03 Nov 22
Shania service is very good and efficient!
Jonathan Ho
Jonathan Ho
05:42 02 Nov 22
Was attend by Pei Xiin who handled my loan. She is patiently explain to me about everything.Highly recommended to take loan from here
Joanne
Joanne
08:53 01 Nov 22
Pei Xiin was friendly and patient. Thanks for your help.
Wendy K
Wendy K
11:14 31 Oct 22
Was helped by a staff called Pei Xiin. She’s friendly and took the time to explain everything to me. Thank you for making this process as simple as possible!
Daniel Sofian Putra
Daniel Sofian Putra
08:13 31 Oct 22
First time taking loan here, attended by Pei Xiin. She’s pretty polite, helpful, fast and efficient.
sazali zainol
sazali zainol
07:09 31 Oct 22
Same day personal loan approval done by Pei Xiin. With all the necessary documents provide to her. Appreciate your follow up
Jeremy H
Jeremy H
09:10 29 Oct 22
Pei Xiin was very friendly and helpful in guiding me through the step by step process and contract.
Muhammad Zulhelmi
Muhammad Zulhelmi
04:39 29 Oct 22
Shania have been really helpful. Definitely coming back again. A place that you guys can trust.
Sush
Sush
10:52 28 Oct 22
Ms Pei Xiin was very professional in handling request. She is also a fast worker and polite. Great service.
Mei xia Chen
Mei xia Chen
04:36 28 Oct 22
Had a great experience with Shania. She is very helpful and very meticulous in explaining the details. Thank you for the help
Syed Mohideen
Syed Mohideen
07:51 27 Oct 22
Peixiin & gerrard was very patient and gentle till the whole process. Both of them were friendly and they also explained to us in detailed. Really thanks alot to both of them.
Nur Amira
Nur Amira
03:56 27 Oct 22
Shania was very friendly and procedure was fast. Thank you.
Kursid Kamela
Kursid Kamela
07:15 26 Oct 22
Shania customer service is excellent she is very helpful and kind .
Ryan Tan-Jalil
Ryan Tan-Jalil
07:13 26 Oct 22
Had a very smooth and pleasant experience with Pei Xiin. Everything was explained carefully and thoroughly before signing anything. Overall would definitely recommend!
Herman Jalil
Herman Jalil
04:34 25 Oct 22
Ms Shania was very helpful in helping getting me thru the loan process and she is very polite and attentive
Liliy Lim Li Lian
Liliy Lim Li Lian
09:38 21 Oct 22
The person named Shania and Gerrard provided very good service to help me with the loan application and prevent me to be scam further.
goh hui li
goh hui li
11:29 17 Oct 22
Fast and easy procedures.
sna
sna
11:26 17 Oct 22
Excellent service by Shania
Amirul Ali
Amirul Ali
06:18 17 Oct 22
Everything was fast and easy , Shania even told me every details and information needed .
Tan Derrick
Tan Derrick
11:41 15 Oct 22
The loan application was processed efficiently by Shania
John Mondo
John Mondo
06:27 11 Oct 22
Very fast service and very friendly services
Firdaus Seet
Firdaus Seet
10:29 08 Oct 22
Good service and explanation by Shania.. Friendly staff.
Mel
Mel
11:15 07 Oct 22
Pei Xiin is exceptionally thorough in going through all details and things to note when loaning from them!
Asiah Beebee
Asiah Beebee
08:08 07 Oct 22
Shania was very efficient and friendly and she was polite. We were very happy with Shania's service
AdiSya Amelia
AdiSya Amelia
05:17 06 Oct 22
I was attend by Shania. She was polite , courteous and helpful.She explain to me everything I need to know regarding the loan. Al in all it was great customer service.
fan mooz
fan mooz
10:37 05 Oct 22
Fast and efficient, Charia explained details throughly and very precise.
adhika karim
adhika karim
06:30 05 Oct 22
Fast and swift service provided by the team. Had a smooth transaction with the help of Shania who explained in details of my doubts. Thank you for the assistance and rendered service by your team.
Md Salikin
Md Salikin
03:51 05 Oct 22
As expected, their service was excellent. There was hassle during the application process. Smooth transactions.
Hui Ying Lee
Hui Ying Lee
10:29 04 Oct 22
Went down for a quick loan, Pei Xiin was efficient and patient in the process, thank you!
marshal chan
marshal chan
08:39 04 Oct 22
Seamless process,very good staff and patienceShania is amazing and also patient with me when I forgot my singpass passwordThanks Shania
Lionel wang
Lionel wang
09:28 03 Oct 22
Shania was very nice and understanding in the situation I was in and advised me accordly to the best loan I should choose
Kevin Chin
Kevin Chin
08:48 03 Oct 22
Shania is very professional, efficient and pleasant. Thanks.
Brandon Kang
Brandon Kang
06:19 03 Oct 22
thanks for pei xiin.... good service...
nur shaffika
nur shaffika
05:48 01 Oct 22
Great service . Fast and easy. Serviced by Pei Xiin.
Zulaiha Isa
Zulaiha Isa
06:06 30 Sep 22
Shania and Gerrard was very understanding and able to assist me in a comfortable environment. Will recommend them.
jingying Wong
jingying Wong
05:06 30 Sep 22
Shania is very friendly and provide efficient service 👍🏻👍🏻
ju maat
ju maat
07:12 29 Sep 22
Great service!easy going..thanks!
Norain Ahmad
Norain Ahmad
10:47 28 Sep 22
Excellent services from credit21👍🏻Shania🫰🏻
yun hasrizam78
yun hasrizam78
05:46 28 Sep 22
Awesome experience with Shania.Informative and helpful
KingCloudXII
KingCloudXII
11:11 27 Sep 22
Very helpful and i would recommend shania if you all wish to take a loan! 10/10
suhaili samsudin
suhaili samsudin
10:19 27 Sep 22
Shania gave good customer service experience. Friendly and approachable. Thank you!
Fahim Hussain
Fahim Hussain
10:48 26 Sep 22
It was good and smooth experience.. thanks shania for your great support
Ridzwan Othman
Ridzwan Othman
07:56 26 Sep 22
Staff Shania made the process very convenient, comfortable and efficient. Thank you
lee lee
lee lee
05:21 26 Sep 22
I been serve by Miss Shania , she is very helpful, and i solve my problem with Credit 21's help she also answer my enqury.
Lilli Teo
Lilli Teo
09:30 24 Sep 22
Shania is very friendly and helpful, thanks to her help to maximise my loan amount.Highly recommended!
Bobby Dan
Bobby Dan
10:22 23 Sep 22
Shania was quick and very helpful in negotiating for a good amount for loan. Very efficient and easy-going. Thanks Shania!
thehotwhisky
thehotwhisky
07:00 19 Sep 22
Pei Xiin was very helpful. Fast and efficient. Highly recommended!
Halimy Boy
Halimy Boy
09:34 16 Sep 22
Friendly good communications helpful easy going for your staff Ms Shania thanks a lot for the experience cheers
LinC Yeo
LinC Yeo
09:16 16 Sep 22
Had a friendly staff named, Pei Xiin, who handled my case from the start. She is patient and helpful.Overall had a great experience here for a loan. Thank you.
Ivan
Ivan
07:39 14 Sep 22
Fast process and the staff are nice
Prabu Iyyakannu
Prabu Iyyakannu
09:37 12 Sep 22
Fast and reasonable thanks Shania
Suriayanti Md
Suriayanti Md
07:46 10 Sep 22
I was serve by Shania. She explained and gave me a detailed information about my loan contract. Thank you Shania for the help and good service ☺️
Rozita Mohammad
Rozita Mohammad
08:40 07 Sep 22
Hi OfficerHave called Credit 21 on 6/9/22 to inquiry on Personal Loan requirement. Phone call attended by Ms Pei Xiin and she very proffessional provided the info and at the same time arrange fot appointment for better understanding on how the loan process.7/9/22 gentle reminder from her on my apppoinment. Everything explained very clearly and went smoothly transaction step by step to ny inquiry n confirmed loanCo- friendly from othef colleague too.Pei Xiin - knowledgeable and know her work well. Thank you
Fin.
Fin.
10:35 06 Sep 22
First time here! Approached by Pei Xii. Very kind and helpful lady. Explain very details to me. Agreed and understood whatever she explained. Thank u. Highly recommended!⭐️⭐️⭐️⭐️⭐️
Desmond kau ming fai
Desmond kau ming fai
03:51 31 Aug 22
good place to come for fast approved loan…👍
Grace Gracey
Grace Gracey
11:42 29 Aug 22
Very fast & efficient. Trustable! Willing to assist.
Harith Shafari
Harith Shafari
07:19 27 Aug 22
Excellent and polite service by admin(Pei Xiin)
pee wu Liu
pee wu Liu
11:40 26 Aug 22
Good and friendly service , served by Shania. Will come back again .
Nur
Nur
11:35 26 Aug 22
Was a bit disappointed that my repayment plan is shorter due to me working full time only for 2 months but it’s okay, Pei Xiin is kind and helpful to explain to me the process of loans and the procedure as I’m new to taking loans. Would recommend anyone to go here!
FIRMAN HIDAYAT
FIRMAN HIDAYAT
04:26 26 Aug 22
friendly and clear explain from Pei Xiin
herni sulastri
herni sulastri
11:14 16 Aug 22
Pei Xiin assisted me with my loan application. Very good service, friendly and explaination very clear. Smooth and swift process. Thanks Pei Xiin! 😊
Kheong Lay
Kheong Lay
09:18 16 Aug 22
Fast process and the staff are nice
R T
R T
08:44 15 Aug 22
Fast n good service !
D C
D C
11:57 13 Aug 22
Friendly - Pei xiin
Bob bb Savage
Bob bb Savage
10:06 10 Aug 22
Gerrard is a friendly n helpfully he tell us in detail n help us along the process...gd services Thnx
Nana Rozana
Nana Rozana
08:45 10 Aug 22
Thank you Pie Xiin for your fast approval & Very kind. No regrets to come here.
Gerard Cooper
Gerard Cooper
06:45 10 Aug 22
Great service by Pei Xiin
Legasea Marine
Legasea Marine
12:10 08 Aug 22
Pei xiin n gerard is helpful in the process
Henry Jayden Tan
Henry Jayden Tan
11:27 08 Aug 22
I have came down to Credit21 for a money loan and she helped me and assisted me with patience and complete explanation. Pei Xiin makes sure her client understands the full terms and conditions before we sign the clause. If you are here at Credit21, they are very kind, helpful and serves you with their warm greetings. Thank you Credit21 for your services and it is indeed very smooth when applying for loans. You have been an extremely great help to me 😄😄😄
CHRISTINA MANUEL
CHRISTINA MANUEL
06:35 06 Aug 22
Thank you Gerrard and shania , loan is good and well explained .
Mervin Tan
Mervin Tan
04:15 06 Aug 22
Pei Xiin is friendly. She knows her work well and is able to explain everything in detail. Thank you.
Roy Tan
Roy Tan
11:35 05 Aug 22
Did my loan with Pei Xin, she was meticulous in preparing the loan process
Farhana Samri
Farhana Samri
08:15 05 Aug 22
I was assisted by Gerrard and his service was excellent and fast .
Chee Kum Yew
Chee Kum Yew
05:44 04 Aug 22
reliable and efficient service
S K
S K
04:40 04 Aug 22
Pei Xiin is very friendly and will explain the loan process in details. Highly recommend this place
Shawn Koh
Shawn Koh
03:45 04 Aug 22
Pei xiin was professional and patient in her work. Was satisfied with the process.
Rachel Lim
Rachel Lim
03:58 02 Aug 22
Friendly n efficient service. Served by Shania
Yati Abu
Yati Abu
07:50 01 Aug 22
Well trusted & reliable finance company.
M Nasir Bin Mohamed
M Nasir Bin Mohamed
06:17 01 Aug 22
Gerard made my loan approval easy to understand & all my queries answered in professional ways.
Noura
Noura
04:49 01 Aug 22
Very good experience and friendly service. Fast and efficient service too by Gerrard and Shania without any problem. Should give it a try. Thanks once again Gerrard and Shania.
Nur Fardhirulsyah
Nur Fardhirulsyah
08:06 30 Jul 22
Pei Xiin is exceptional. Explain to me very well on the repayment and help me with the other loans as well. Very friendly, explain the details throughout the whole process. Recommend to anyone who wants to take a loan here.
Khoeng Zhan Hui
Khoeng Zhan Hui
06:35 30 Jul 22
The service is good expecially Gerrard.
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