What Our
Customers Say

Our Top Customer Reviews

syed kathar
syed kathar
06:59 21 Sep 23
Good experience with loan officer shania , will recommend everyone to come here for loan .
bansheez moonz
bansheez moonz
09:20 18 Sep 23
Application was done promptly and served professionally. Loan amount will be given case by case basis.
dinz rocker
dinz rocker
04:44 18 Sep 23
Gerrard was friendly and it was a smooth transaction made, thank you!
Good service
Philip Chin
Philip Chin
06:27 14 Sep 23
Staff here are friendly fast
adir adir
adir adir
04:29 14 Sep 23
Excellent Service
samantha harisa
samantha harisa
07:13 08 Sep 23
Very Helpful , with good service
Lim Kah Teck
Lim Kah Teck
05:00 19 Aug 23
Very good in customer service and very friendly!
Josh Miller
Josh Miller
09:13 08 Jun 23
Fast service. Easy and flexible payment plan. Recommend 🤝
LL F
LL F
08:31 23 May 23
Thank you to Gerrard for the excellent service. Successfully gotten a loan in April 2023 through the service of Gerrard who has been patient, communicative and responsive. Gerrard has a good service attitude and explains well to customer taking loan for the first time. I would recommend Credit 21.
Muhammad Kamal
Muhammad Kamal
11:18 29 Apr 23
The lady Pei xiin..very friendly n easy to talk to..thank you..
How Ruixiang
How Ruixiang
05:13 13 Apr 23
Look for a lady name Pei Xiin she is willing to help and give enough information, and is fast and efficient.
minyoonginie suga
minyoonginie suga
06:59 05 Apr 23
Pei Xin is nice and patient. She explained every details to me clearly and I understand everything. Thank you so much!
tek seng choong
tek seng choong
09:53 04 Apr 23
Very thank Credit 21 for helpThank Shania
Nurul Fathiah
Nurul Fathiah
10:04 03 Apr 23
Pei Xiin has been helpful throughout my Loan. It has also been my 4th time using this loan. Fast Transaction and Fast Approval.Tq credit 21
Celina Toh
Celina Toh
08:00 01 Apr 23
Pei Xiin was patient and explained the details for everything well. Thanks for the assistance!
Wayne Cheong
Wayne Cheong
11:47 30 Mar 23
Dear Credit 21, I have visited your office and successfully obtained loans before. Today, I visited your office again and also successfully secured another loan. I think I am qualified to obtain a loan. But, this is not the main issue. I just want to write a good review to thank the staffs working there. They are namely Manager Nana, staffs Gerrard, Shania and PX. Although they are new to me as compared to the previous staffs there, apart from Nana, I can feel they are really good people. They treated customers, like myself, with respect and they did their job very professionally and efficiently. The loaning process was short, though a prior appointment would be good, and the whole procedure was short and simple. Thank you Manager Nana for being such a nice and professional manager and the staffs for being so nice and yet doing ur job so well. I would like to highly recommend Credit 21 to anyone who is considering taking a personal loan to give Credit 21 a chance to serve you and I am sure they will try their best to meet, if not, exceed ur expectations. Credit 21, thanks again and I am very certain I will revisit your office should I need further loans :)(The reason I am spending effort to write a good review is because I saw that the management do also appreciate reviewer’s time and effort and replied every one of them as compared to many others who doesn’t or just selectively replied them. For such companies, I would rather give it a miss. Not Credit 21. This reflects the good management Credit 21 has and contributes to the positivity of the company as a whole, and of course, translates to the confidence the customers has in the company. This is my take)Thank you 🙂
Vasanthi Arumugam
Vasanthi Arumugam
07:44 29 Mar 23
Ms Shania was friendly when serving me. She answered my queries when I asked her questions. She is accurate in her answers and kept me at ease.. Tku Shania.. keep up the good work..
Sodiqin Jamal
Sodiqin Jamal
10:23 28 Mar 23
Service was very quick and responsive by Shania! She was very transparent with all the details I needed to know about taking a personal loan. Thank you Credit21 and Shania so much!
Pei Xiin assisted me with so much patience and explain clearly to my doubts. I really appreciate her service and wall welcome. Thank you for making this journey a blissful one ☺️
Edward Lim
Edward Lim
09:26 03 Mar 23
Quick response from staff.
Zahid Mohammed
Zahid Mohammed
09:19 01 Mar 23
I was attended to by Shania, she was very helpful and explained terms clearly.
Vrenga Renga
Vrenga Renga
06:34 25 Feb 23
Shania have been very helpful and explain clearly to me about the loan I understand the rules thanks for the help
Irfan Spartans
Irfan Spartans
09:06 24 Feb 23
Very friends and helpful
Yogendran Rajasakaran
Yogendran Rajasakaran
11:00 11 Feb 23
Fast and easy process. Shania was friendly and polite with her service.
Parshant Dahiya
Parshant Dahiya
08:43 11 Feb 23
Shania is very polite and humble. Explained everything nicely. All the details regarding interest and payments. I highly recommend Shania. She is really cute ☺️
Weng Kelvin
Weng Kelvin
08:04 11 Feb 23
Pei xiin服务很好👍帮了大忙,效率也好!
鄭先豪(Dcsh.91)
鄭先豪(Dcsh.91)
11:27 09 Feb 23
Shania is been very helpful & explain the details clearly, thank you!
Chee Hian Ng
Chee Hian Ng
11:04 03 Feb 23
It was nice experience with Miss Shania and she explained throughout the whole process of the lending procedure..
Jimmy Lee
Jimmy Lee
07:15 02 Feb 23
Friendly staff especially Shania. The process is fast and efficient.
Samuel Ang
Samuel Ang
09:47 31 Jan 23
The staff here are attentive and efficient. Listen to the needs and try to help to their best of their ability. I was helped by a staff called shania!
AUNG MYO ZAW
AUNG MYO ZAW
04:54 28 Jan 23
Shania helps and quite well service.
SAHA Smiley
SAHA Smiley
06:33 19 Jan 23
Best ever... fast n very stress free... Excellent communication n service by Shania
ramdhan sahri
ramdhan sahri
05:09 19 Jan 23
Just approved my loan with the friendly staff by the name of Shania… she is so helpful to help me with the process….
Wunna Tun
Wunna Tun
09:14 17 Jan 23
Good service.
RAVIN MEHTA
RAVIN MEHTA
11:23 11 Jan 23
Shania did her job really well and gave me great support.It was my first experience but she explained me each and every step well and with reassigning.I will definitely recommend anyone who needs help to contact them and they have the best Customer and Credit service in Singapore.
aqilloco
aqilloco
09:31 09 Jan 23
PeiXin very pleasant and with her clear explanation
Muhd Fikri Ramli
Muhd Fikri Ramli
04:51 07 Jan 23
Shania was Very efficient. No hussle. Friendly staff.
Julie Tan
Julie Tan
10:43 05 Jan 23
Good service and clear on explanations from Pei Xin!!
Ng Jie Sheng
Ng Jie Sheng
12:27 03 Jan 23
The place is good and easy to find. The staff there are very friendly especially Shania. I want to praise Shania for her service and the loan is very fast. I can recommend if anyone who want to get loan can come credit 21.
Ong Katherine
Ong Katherine
11:29 30 Dec 22
PeiXin very pleasant and with her clear explanation the whole process is fast n hassle dress. She’s very accommodating cos I’m not able to make it on time she offer to wait for me
Maya Shahril
Maya Shahril
08:21 30 Dec 22
Pei Xiin was very helpful and make the whole process a good and smooth experience! Thank you!
LEEKY
LEEKY
06:35 30 Dec 22
Pei Xiin , thank you for the great assistance..
Karthik Ravi
Karthik Ravi
04:47 30 Dec 22
Fast and swift service provided by the team. Had a smooth transaction with the help of Shania who explained in details of my doubts.
Amir Farhan
Amir Farhan
09:35 24 Dec 22
I am pleased with the experience and expendiency in approving my loan at Credit 21. Congratulations to Shania for her wonderful assistance.
Xkpj
Xkpj
09:06 21 Dec 22
Very helpful and patient with the customers.
salihin
salihin
11:28 20 Dec 22
was attended by PeiXiin. good service!
Ricardo Lee
Ricardo Lee
06:03 14 Dec 22
Gerrard was very pleasant and clear with the loan process. Highly recommended for his good services.
Jackie Macleod Foo
Jackie Macleod Foo
04:39 14 Dec 22
Pei xiin explained clearly all the detail. Very cheerful n pleasant lady. Thank you
Nurshakilah Ithnin
Nurshakilah Ithnin
05:22 13 Dec 22
Pei xiin polite and calm. Thanks
Clemence Koh
Clemence Koh
08:58 10 Dec 22
Simple and quick loan approval with fixed monthly payments! Highly recommended!
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12:10 09 Dec 22
thanks for the assistance shania. it was fast and explanations are clear and concise. will come back again if i needed the extra money.
Lim Roland
Lim Roland
11:23 08 Dec 22
Fast, efficient and provide good help catered to my needs.
Kelvin Thun
Kelvin Thun
10:06 05 Dec 22
Service is very good, 👍👍👍
popo popo
popo popo
10:47 02 Dec 22
Thanks pei xiin!
Brandon Lim
Brandon Lim
03:40 30 Nov 22
The loan officer is very professional and its great to get my loan approved almost immediatelt
HTZ HTOO
HTZ HTOO
05:48 25 Nov 22
the customer service was really good and helpful with everything needed. Went the extra mile to settle all at one go. The server was shania
Roszaini Ariffin
Roszaini Ariffin
11:10 24 Nov 22
Very good
Siti Munawwarah
Siti Munawwarah
09:46 23 Nov 22
shania was very easy to liase with and fast.
su di
su di
05:02 18 Nov 22
Staff Pei Xiin was friendly and approachable. She was thorough in explaining the breakdown of the loan and contract. Process was fast and simple. Thank you.
Ben Lim
Ben Lim
04:27 17 Nov 22
I was attended by Pei Xiin. She was very friendly and attended to my needs and help me fulfilled my request to the fullest. 😁😁
정하연
정하연
11:15 16 Nov 22
Swift and professional service from Pei Xiin. Highly recommended
Nelson Kwxa
Nelson Kwxa
07:22 15 Nov 22
Good service peixiin
Md Afiq
Md Afiq
06:07 15 Nov 22
good service from gerrard and pei xiinTelling every single details about the loan before taking it.. superb service by them will recommend them!
Muhammad Haziq
Muhammad Haziq
11:11 14 Nov 22
Pei Xin has been of great help in her role. tq
Haiqel Izzy
Haiqel Izzy
09:49 14 Nov 22
pei xin is very patient and understanding . her customer service is good
Reon Chua
Reon Chua
03:40 14 Nov 22
Fast and reliable .. staff is friendly
Andrew
Andrew
06:42 12 Nov 22
Excellent service by Pei Xin, process was smooth for getting all the necessary
Dan Thanatos
Dan Thanatos
11:16 10 Nov 22
Credit to Pei Xin for helping and serving me well and at a quick pace!
Kelvin Tan
Kelvin Tan
10:34 10 Nov 22
Just visited Shania at credit 21 and her service was excellent. Very fast and efficient, hassle free!
Yu Fong
Yu Fong
05:40 08 Nov 22
Experience was great. Shania assisted me throughout the entire process hassle free! 10/10 would recommend👍🏼
Danial Jamial
Danial Jamial
11:58 04 Nov 22
PeiXinn was friendly and helpful towards my enquiries, all in all, it was a pleasant experience thank you!
Cecilia Liew
Cecilia Liew
05:08 03 Nov 22
Shania service is very good and efficient!
Jonathan Ho
Jonathan Ho
05:42 02 Nov 22
Was attend by Pei Xiin who handled my loan. She is patiently explain to me about everything.Highly recommended to take loan from here
Joanne
Joanne
08:53 01 Nov 22
Pei Xiin was friendly and patient. Thanks for your help.
Wendy K
Wendy K
11:14 31 Oct 22
Was helped by a staff called Pei Xiin. She’s friendly and took the time to explain everything to me. Thank you for making this process as simple as possible!
Daniel Sofian Putra
Daniel Sofian Putra
08:13 31 Oct 22
First time taking loan here, attended by Pei Xiin. She’s pretty polite, helpful, fast and efficient.
sazali zainol
sazali zainol
07:09 31 Oct 22
Same day personal loan approval done by Pei Xiin. With all the necessary documents provide to her. Appreciate your follow up
Jeremy H
Jeremy H
09:10 29 Oct 22
Pei Xiin was very friendly and helpful in guiding me through the step by step process and contract.
Muhammad Zulhelmi
Muhammad Zulhelmi
04:39 29 Oct 22
Shania have been really helpful. Definitely coming back again. A place that you guys can trust.
Sush
Sush
10:52 28 Oct 22
Ms Pei Xiin was very professional in handling request. She is also a fast worker and polite. Great service.
Mei xia Chen
Mei xia Chen
04:36 28 Oct 22
Had a great experience with Shania. She is very helpful and very meticulous in explaining the details. Thank you for the help
Syed Mohideen
Syed Mohideen
07:51 27 Oct 22
Peixiin & gerrard was very patient and gentle till the whole process. Both of them were friendly and they also explained to us in detailed. Really thanks alot to both of them.
Nur Amira
Nur Amira
03:56 27 Oct 22
Shania was very friendly and procedure was fast. Thank you.
Kursid Kamela
Kursid Kamela
07:15 26 Oct 22
Shania customer service is excellent she is very helpful and kind .
Ryan Tan-Jalil
Ryan Tan-Jalil
07:13 26 Oct 22
Had a very smooth and pleasant experience with Pei Xiin. Everything was explained carefully and thoroughly before signing anything. Overall would definitely recommend!
Herman Jalil
Herman Jalil
04:34 25 Oct 22
Ms Shania was very helpful in helping getting me thru the loan process and she is very polite and attentive
Liliy Lim Li Lian
Liliy Lim Li Lian
09:38 21 Oct 22
The person named Shania and Gerrard provided very good service to help me with the loan application and prevent me to be scam further.
goh hui li
goh hui li
11:29 17 Oct 22
Fast and easy procedures.
sna
sna
11:26 17 Oct 22
Excellent service by Shania
Amirul Ali
Amirul Ali
06:18 17 Oct 22
Everything was fast and easy , Shania even told me every details and information needed .
Tan Derrick
Tan Derrick
11:41 15 Oct 22
The loan application was processed efficiently by Shania
John Mondo
John Mondo
06:27 11 Oct 22
Very fast service and very friendly services
Firdaus Seet
Firdaus Seet
10:29 08 Oct 22
Good service and explanation by Shania.. Friendly staff.
Mel
Mel
11:15 07 Oct 22
Pei Xiin is exceptionally thorough in going through all details and things to note when loaning from them!
Asiah Beebee
Asiah Beebee
08:08 07 Oct 22
Shania was very efficient and friendly and she was polite. We were very happy with Shania's service
AdiSya Amelia
AdiSya Amelia
05:17 06 Oct 22
I was attend by Shania. She was polite , courteous and helpful.She explain to me everything I need to know regarding the loan. Al in all it was great customer service.
fan mooz
fan mooz
10:37 05 Oct 22
Fast and efficient, Charia explained details throughly and very precise.
adhika karim
adhika karim
06:30 05 Oct 22
Fast and swift service provided by the team. Had a smooth transaction with the help of Shania who explained in details of my doubts. Thank you for the assistance and rendered service by your team.
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